Privacy & POPIA

KoelNet Privacy Policy

KoelNet's privacy page explains what information is collected, why it is used, how it supports marketplace, jobs, forum, knowledge, merchant and support features, and how South African users can contact KoelNet with POPIA-related questions.

What this section helps with

  • Account details support login, verification, communication, listings, job posts, and support.
  • Listing, product, forum, job, and knowledge interactions help the relevant public and account features work.
  • Payment details for paid features are handled by the payment provider rather than stored as full card numbers by KoelNet.
  • Users can contact support about privacy questions, corrections, access, or deletion requests.
  • The policy links to terms, PAIA information, refunds, and trust guidance for context.

Examples you can explore

  • Account details
  • Listing content
  • Messages and enquiries
  • Usage and security information
  • POPIA support requests

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