Trust & safety
Safer direct HVAC/R trading on KoelNet
KoelNet is designed for direct South African HVAC/R trade connections. The trust page explains account verification, safe inspection steps, reporting, second-hand marketplace payment boundaries, and where to find legal and support information before arranging a deal.
What this section helps with
- Check seller verification and profile context before arranging collection or payment.
- Inspect used HVAC/R gear in person where possible, including model numbers, condition, service history, refrigerant, and visible damage.
- Keep conversations, quotes, payment proof, and collection arrangements clear between buyer and seller.
- Use reports when a listing looks misleading, unsafe, copied, or unrelated to HVAC/R trade work.
- Read terms, privacy, PAIA, and refund pages for platform policies and support routes.
Examples you can explore
- Phone-verified account signals
- Trade and merchant verification context
- Direct-dealing payment boundaries
- Listing report review
- Support at support@koelnet.co.za or 041 581 4120
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Related HVAC/R trade sections
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